paulbascacov

Senior Customer Success and Renewals professional with over 8 years of experience in driving revenue

retention and growth for global technology leaders like Oracle and Amazon. Proven track record of

delivering a 96% Gross Renewal Rate (GRR) and 96% Net Revenue Retention (NRR) while managing

strategic enterprise portfolios of over €1.6M ARR. Expert in commercial negotiations, churn mitigation, and

cross-functional leadership, with a strong ability to align executive stakeholders around predictable

revenue outcomes and long-term customer value